The Heart Behind The Logistics Specialist »
BOOKINGS
DISPATCH
LOGISTICS
Emily’s logistics journey began in 2016 inside the Australian removals industry. What started as a simple job quickly turned into a lifelong passion for operations, systems, trucks, teamwork, and the fast-paced world of logistics.
I spent a decade mastering the ins and outs of:
- » Customer Service
- » Sales
- » Booking and Quoting
- » Dispatching
- » Operations Management
- » Workforce Training
- » Team Leadership
- » Process Development
- » Corporate Logistics
I'm here because I want to. . .
My career grew with the companies I supported, eventually becoming the go-to consultant, dispatcher, trainer, and advisor for moving companies, storage businesses, transport operators, and events hire companies across Australia.
Today, Emily leads The Logistics Specialist, a premium consulting and staffing provider supporting operations-heavy businesses in Australia, New Zealand, United States and the Philippines.
Mission
To build structured, efficient, reliable operations that allow businesses and their teams to grow confidently and sustainably.
To design structured, efficient, and reliable operational systems that empower businesses and their teams to grow with confidence, scale sustainably, and achieve long-term success through clarity, consistency, and accountability.
Vision
To elevate logistics, operations, and events companies with world-class systems, leadership, and workforce solutions.
To provide logistics, operations, and events companies with smarter systems, stronger leadership development, and effective workforce solutions that improve performance, increase efficiency, and support long-term success for expansion.
Values
We value clarity, efficiency, and reliability in every system we build, empowering teams through strong leadership, accountability, and innovative solutions that boost performance, streamline operations, and drive sustainable growth.
- Accountability
- ConsistencyLeadership
- Excellence
- Transparency
- Empowerment through systems
- Feminine strength in a male-dominated industry
“As a removalist company owner, I can say without a doubt that Emily and her team are doing an amazing job. They’re efficient, trustworthy, and know exactly how to handle whatever comes their way. Their professionalism and attention to detail really set them apart.
I highly recommend Emily and her team to anyone looking for reliable, skilled remote staff for a removal company. Thanks for all the great work!”
— SYDNEY MOVING.
Emily doesn’t just consult — she understands the field from the inside.
She has worked:
- On the phones
- In dispatch
- Managing crews
- Building schedules
- Solving logistics problems
- Training teams
- Creating SOPs
- Managing customer expectations
- Handling high-pressure operations
Her approach blends empathy + structure, experience + strategy, and leadership + organisation — making her one of the most unique operations consultants in the region.
Recently on the Blog
Our Services and Solutions
Outsourcing for
Logistics Coordination & Dispatch
Outsourcing for
Admin Support for Heavy Operations
Outsourcing for
Bookkeeping & Business Back-Office
Outsourcing for
Digital Systems & Automation Setup
Outsourcing for
Operations Systems & Process Building
Outsourcing for
Sales Coordination & Lead
Outsourcing for
SEO, Websites & Google Ads
Outsourcing for
Workforce Support
Check out what our happy and satisfied clients have to say — we’re rated ★★★★★ on Google Reviews!
Posted on Ashraf HajajTrustindex verifies that the original source of the review is Google. Highly Recommend Owen, Ems, and Marc! They created our new website, and the results have been amazing. It looks professional, runs smoothly, and truly represents our brand. We also started SEO with them, and in just few months, we've already seen a significant improvement in both our online visibility and the quality of our leads. Owen has been incredibly patient and responsive and he always replies quickly, even late at night when something urgent comes up. He shared multiple test versions of the site to make sure I was happy with every detail. That level of customer service made me feel like I was the one building the website! Thank you, team, your work has made a real difference for National Removalist! 👏Posted on Ashraf HajajTrustindex verifies that the original source of the review is Google. GrHighly Recommend Owen, Ems, and Marc! They created our new website and the results have been amazing. It looks professional, runs smoothly, and truly represents our brand. We’ve also started SEO with them, and in just 3 months, we’ve already seen a significant improvement in our online visibility and lead quality. He even tested how my website will look like in mobile phone and tablet and laptop, and share it with me to see if I am satisfied, I was sooo happy about that excellent customer service, make me feel I am the one who built the website 😀 Thank you team — your work has made a real difference for National Removalist! 👏 — National Removalist Teameat experience with you guys. If there is more than 5 star I would give.Posted on Randi ZayaTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ Great Job by Owen, Ems, and Marc! We had our website built by this team and they nailed it. Clean, professional, and made just right for our moving business. Now we’ve been doing SEO with them for the past few months and we’re already seeing more calls and better leads coming in. If you’re in the removals game and want to grow online, these guys know what they’re doing. — Randi RemovalsPosted on Dream DifferentTrustindex verifies that the original source of the review is Google. Great team! They are changing my moving company completely, I want to highlight their commitment and predisposition at all times, Owen designed my website, he was thorough and detailed, he knows what customers are looking for when dealing with a moving company. I recommend this team 100%Posted on Merlin SusinTrustindex verifies that the original source of the review is Google. I’ve been working with Em for a little while now, and honestly, she has been an absolute gem for Inmove! From managing our ads to communicating with clients, Em and Owen brings so much professionalism, creativity, and genuine care into everything she does. She’s proactive, easy to work with, and always goes the extra mile to make sure our brand is represented in the best way possible. We’re so grateful to have her as part of our journey, highly recommend her to anyone looking for reliable and talented support for their business!Posted on Eagle Removalists ServiceTrustindex verifies that the original source of the review is Google. Great experience with you guys. If there is more than 5 star I would give.Posted on Sydney Moving and StorageTrustindex verifies that the original source of the review is Google. As a removalist company owner, I can say without a doubt that Emily and her team are doing an amazing job. They’re efficient, trustworthy, and know exactly how to handle whatever comes their way. Their professionalism and attention to detail really set them apart. I highly recommend Emily and her team to anyone looking for reliable, skilled remote staff for a removal company. Thanks for all the great work!Posted on 朝倉誠Trustindex verifies that the original source of the review is Google. Emily and her team demonstrated exceptional professionalism throughout the entire process. Their positivity and collaborative approach made them a true pleasure to work with. I highly recommend their servicesPosted on O'clock RemovalsTrustindex verifies that the original source of the review is Google. I’ve been using Ems team for a long time and have always been extremely happy with the results, they’re extremely professional and helpful on every aspect from our logistics to managing bookings, contact with clients and also assisting our teams.Posted on Ezy ServicesTrustindex verifies that the original source of the review is Google. A big thank you to Emily and her team since i made the switch to trust them with our admin and operations for Ezy Move. We have seen a growth in securing leads and overall management has been top class. I cant thank Emily enough and i look forward to the years to come as we have built a great team together. Special thanks to Kay, Maui, Owen, Karelle, and Edna for their efforts on the daily! Cant recommend the Logistics Specialists enough.


